# Mobile Appraisal of Trucks and Commercial Vehicles in Karlsruhe > Independent post-accident damage assessment across Germany — Gutachten for insurance and leasing companies - We account for everything: full damage survey, attention to detail - Expert call-outs across all of Germany - We reach you within 12 to 72 hours ## Services - **On-site independent assessment** — Complex cases (accidents, roll-overs, fires). Every hidden defect accounted for — a professional damage survey. The expert comes to wherever the vehicle is parked — the accident site, an impound lot, a terminal or a workshop. - **Working with insurance companies** — Our reports (Gutachten) are accepted by all insurance and leasing companies in Germany, as well as dealers and workshops. - **Valuation and Restwertbörse** — Residual and market value, Restwertbörse, and calculation of diminished value (Wertminderung). - **Full accident service (Unfall-Service)** — We manage the entire post-accident process: inspection, liaison with the workshop, and handover of documents. ## Valuation and marketplace services (Wertermittlung & Restwertbörse) - **Residual value determination (Restwertermittlung).** Calculating the vehicle's value in its damaged condition. - **Listing on online marketplaces (Restwertbörse).** Publishing the vehicle on specialised professional residual-value exchanges to obtain official, genuine offers from buyers (a requirement of insurance companies). - **Market and replacement value (Marktwert / Wiederbeschaffungswert).** Calculating the value of an equivalent vehicle on the market as it stood before the accident. - **Pre-purchase or pre-sale valuation (Wertgutachten).** Comprehensive valuation of commercial vehicles, special machinery and entire fleets for balance-sheet, sale-and-purchase or insurance purposes. - **Diminished value calculation (Wertminderung).** Documenting and calculating compensation for the loss in market value a vehicle suffers even after repair. ## Types of expert reports for trucks (Gutachten) Depending on the situation, we prepare different types of reports. The right choice of format determines whether the insurer accepts the amount of the damage and how quickly the payout is made. - **Damage report (Schadengutachten / Unfallgutachten).** A complete report after an accident: repair cost calculation, the cost of parts and labour, photo documentation, and determination of residual and replacement value. - **Valuation report (Wertgutachten).** Market and replacement value of a tractor unit, semi-trailer, special machinery or an entire fleet — for sale and purchase, leasing, insurance and balance-sheet purposes. - **Short report (Kurzgutachten).** A rapid assessment for minor damage, where a full calculation is not required. - **Condition documentation (Beweissicherung).** Independent photo documentation and a condition protocol of the vehicle — for disputes or returns from rental or leasing. - **Second / independent opinion (Zweitgutachten).** A second assessment when the insurer's figure appears too low. ## Accident service and process management (Unfall-Service / Schadenmanagement) - **Intake and initial consultation.** We support the client from the very first call after the accident on technical and expert matters. - **Organising recovery and transport.** We help move the damaged vehicle to a safe parking area or to a workshop. - **Coordination with the workshop (Werkstatt-Abstimmung).** Negotiating with the workshop, agreeing the scope of the repair work, and monitoring compliance with proper repair procedures throughout. - **Specialist lawyer recommendation (Anwaltsempfehlung).** At the client's request, we recommend trusted independent lawyers specialising in traffic law (Fachanwälte für Verkehrsrecht) to protect your interests before the insurer, and we hand over the completed expert report (Gutachten) to them. Legal services are provided by the lawyers themselves — we offer only organisational assistance and the handover of documents. ## The cases people come to us with - **Accidents.** Head-on, side and rear-end collisions, impacts with obstacles, and roll-overs of the tractor unit or semi-trailer. Fires in the engine bay, cab and cargo area — including smouldering and heat damage without an open flame — as well as running off into a ditch, becoming stuck, and damage caused during towing and recovery. - **Cargo, natural forces and unlawful acts.** Cargo falling or shifting under braking and damaging the body from inside, hail, flooding, falling trees and structural elements, vandalism, break-ins, theft, and damage found after a vehicle is returned from rental or leasing. We carry out a second, independent assessment whenever a previous appraisal is in doubt. - **The engine and its systems.** Damage after an impact, overheating, hydrolock or fire: cylinder block, cylinder head, piston assembly, ancillary equipment, turbocharger, intercooler, radiator, cooling system, fuel equipment, injection pump, injectors, fuel tanks and lines. - **Electrical system and electronics.** Wiring harnesses, control units and ECUs, sensors, the multiplexed CAN bus, instrument cluster, lights and optics, starter, alternator, battery packs, telematics and tachograph. After a fire or flooding, electronics do not fail immediately — we record such delayed failures in the report. - **Drivetrain and running gear.** Gearbox, clutch, propshafts, drive axles, final drives, hubs and bearings, steering gear and steering linkage, front and rear suspension, leaf springs, air suspension, shock absorbers, braking system, callipers, ABS and EBS. - **Frame and load-bearing components.** Chassis rails, cross-members, the fifth-wheel coupling, support brackets and body-mounting elements. We measure frame geometry — after a roll-over, misalignment determines whether bodywork repair is even worthwhile. - **Cab and bodywork elements.** Cab panelling, bumpers, wings and wheel-arch liners, doors and hinges, windscreen and side windows, mirrors and cameras, spoilers and air deflectors, steps, radiator grille, the sleeping berth and interior trim, heater and air conditioning. - **Exhaust after-treatment systems.** SCR catalyst, AdBlue system, particulate filter, exhaust manifold and pipes, NOx sensors. - **Trailers and semi-trailers.** Chassis and axles, tarpaulin and frame, side panels, tail lift, refrigeration unit, tankers, container twist-locks, and the landing-gear support system. ## Frequently asked questions about truck assessments - **Do I need to bring the truck in for assessment?** No. The expert comes to you — to the accident site, an impound lot, a terminal or a workshop anywhere in Germany. - **Do insurance companies accept your report?** Yes. An independent report (Gutachten) is accepted by insurance and leasing companies in Germany, authorised dealers and independent workshops. - **How quickly will the expert arrive?** Depending on the region and workload — within 12 to 72 hours once the request is confirmed. - **Do you provide legal services?** No. On request we recommend independent traffic-law lawyers (Fachanwälte für Verkehrsrecht) and hand over the completed report to them. Legal services are provided by the lawyers themselves. - **What should I do immediately after a truck accident?** Make the scene safe, secure the site, take photos and call us — we will take over organising the inspection, the assessment and the rest of the process. ## Call us: [+49 (3221) 2243834](tel:+4932212243834) ## Contacts Phone: +49 (3221) 2243834 Website: https://lkw-abschleppdienst-karlsruhe.de/en/truck-damage-appraisal Working hours: 24/7, no days off WhatsApp: https://wa.me/491742010697 Viber: viber://chat?number=491738236647 Telegram: @Trucknetz ## Languages English · Deutsch · Polski · Русский · Українська · Français · Italiano [llms.txt](https://lkw-abschleppdienst-karlsruhe.de/llms.txt)